We use personal information for various purposes, including to fulfill orders and requests, to manage customer and prospect relationships, manage user accounts and programs, run marketing activities, provide user with contextual and relevant information, and, run our business activities.

Our primary goal in collecting information is to provide you with excellent service, efficient and personalized experience while using our digital content.

PQ Global collects personal information for the following purposes:

• To fulfill orders of product, services and digital content. We collect this information to deliver your order, to obtain payment, to provide the functionalities of our applications, to communicate with you about the status of your order and for contract management purposes;
• To better address future requests for information and support. We keep record of exchanges including personal information to provide an optimized service on contacting us for support;
• To send you marketing information by email and electronic communications about promotions, news and new products or services that we think may be of interest to you in compliance with applicable opt-in and opt-out requirements.
• To comply with legal obligations to which we are subject. For example, accounting and tax obligations;
• To provide answers to request you may send us through our website or emails or any other purpose otherwise conveyed to you.

What type of personal information do we process?

PQ Global processes various types of personal information including contact related information, professional related information, financial related information. In most instances this information is obtained from customers, partners and users.

Personal information (also called personal data) is any information relating to an identified or identifiable individual.
The types of personal information we process about you may include:

• Identity and contact related information, such as name, company, email address, phone number, contact addresses;
• Professional information, such as customer type, purchasing authority, acquisition and use of PQ Global products, services and digital content;
• Your interactions with us such as queries, orders, claims, survey answers;
• Financial-related information such as bank account details, credit card information;

In most instances we collect personal information directly from users who have a business relationship with us.

Your content:

You may choose to contribute content, including comments, to digital platforms operated by PQ Global. Your content must be harmless. It must respect the law, the rights and interests of others. You need to have obtained consent before sharing someone else’s data. You should apply caution before sharing information in a forum.

The content provided to us must respect the rights and interests of others, including their rights to protection of personal information and privacy. It should not be offensive, disrespectful or be harmful in any way.

Any provision of personal information to PQ Global about another individual must be compliant with privacy laws, including with notice and consent requirements for the disclosure of that information.

While PQ Global strives to protect your personal information, providing it online on shared forums is not risk-free. If you post, comment, indicate interest, or share personal information, to any forum, social network or blog, please be aware that any personal information you submit can be read, viewed, collected, or used by other users of these forums, and could be used to contact you, send you unsolicited messages, or for purposes that neither you nor PQ Global have control over. PQ Global is not responsible for the personal information you choose to submit. You should apply caution before deciding to share information about yourself or another person.

Who do we share personal information with?

We share the information as follows:

• Where required by law or court orders or to protect our legal rights, we will disclose your personal information to government agencies, regulators and competent authorities.
• In other ways described in this Privacy Policy or to which you have otherwise consented.

We will not sell or rent your personal information to a third party without your permission.

How do we protect personal information?

PQ Global complies with widely recognized key data protection principles (fairness, purpose limitation, data quality, data retention, compliance with individuals’ rights, security).

PQ Global respects the privacy rights and interests of individuals. PQ Global observes the following principles when processing personal information:

1. Processing personal information fairly and lawfully;
2. Collecting personal information for specified, legitimate purposes and not processing it further in ways incompatible with those purposes;
3. Collecting personal information which is relevant to and not excessive for the purposes for which it is collected and used. We may render information anonymous when feasible and appropriate, depending on the nature of the data and the risks associated with the intended uses;
4.  Maintaining accurate personal information, and where necessary, kept up-to-date. We will take reasonable steps to rectify or delete information that is inaccurate or incomplete;
5. Keeping personal information only as long as it is necessary for the purposes for which it was collected and processed;
6. Processing personal information in accordance with individuals’ legal rights;
7. Taking appropriate technical, physical, and organizational measures to prevent unauthorized access, unlawful processing, and unauthorized or accidental loss, destruction, or damage to personal information;
8.  When processing sensitive personal information, ensuring appropriate notice and consent or that the processing otherwise complies with applicable law;